Introduction

At Gabriel Samra Inc, we are committed to helping you achieve the beautiful skin you deserve. If for any reason you are not completely satisfied with our products, please call our Consumer Care Team at (305) 774-1449 or e-mail us at info@gabrielsamrausa.com.

How to Return Your Product:

1 Place unwanted items in the original packaging; if possible, make sure to include a copy of the packing slip. We recommend using protective packing to minimize any damage to the product. Remove any other labels from the package.

Send the package to the following address:
Gabriel Samra Salon
2270 Coral Way
Miami FL, 33145

*Please remember to include your return address in the top left corner.

We recommend that you insure the package when sending and retain the receipt. Gabriel Samra Inc. is not responsible for return postage, the cost of insurance, or lost or undelivered items.

Please allow 14 business days for Gabriel Samra Inc. to receive and process your return. We will credit or refund the purchase price paid by you for the item(s) plus any tax paid on the item(s), less any discounts, rebates, credits or refunds already given to you in connection with such products. In the event that you return part of a kit, we will credit or refund the portion of the purchase price allocable to the product you are returning. The original shipping and handling charges, if any, will not be refunded.

If you purchased Gabriel Samra Inc. products at a spa/salon, please first contact that spa/salon directly to inquire about their return policy. If you have any difficulties, please contact us at (305) 774-1449 or e-mail us at info@gabrielsamrausa.com.

How To Return Your Damaged Product:

Please contact our Consumer Care Team at (305) 774-1449 or e-mail us at info@gabrielsamrausa.com for return instructions.

Exchanges

Exchanges need to be processed as a return, funds will be credited to the original payment method. A new order will need to be placed for a new product.

Gift Order

If you received your order as a gift it needs to be processed as a return. The refund will be credited to the original payment method. A new order will need to be placed for a new product.